We’ve tried to make the delivery & return process as easy as possible.
You can track your parcel or submit a quick free return request.
• We deliver worldwide from CA, USA and England, UK.
• All US orders placed on this site (US) will be dispatched from California.
• If you’re ordering from Europe, please use our UK site for the correct low shipping rates.
We’ll send you an email with your tracking link so you can keep an eye on your parcel.
We endeavour to dispatch all orders in 1-2 days. Please add these to your schedule.
You can return your order to us within 30 days for a full refund and we’ll cover the return cost.
Simply fill in our return form.We’ll get back to you with a return slip & your pre-paid shipping label.
• We can only accept returns that are unused & in their original packaging.
• Free return applies to US orders only, and not for international orders except for faulty & incorrect items.
• A few exceptions apply.
Books & magazines can be returned at customer’s cost.
Furniture & Lilian Dollshouse can’t be returned.
• We can’t receive unsolicited returns, so please always submit the return form and wait for us to get back to you.
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